Privacy policy

Upercart Inc. Privacy Policy

Effective Date: December 20, 2024


Introduction:

Upercart Inc. ("Upercart", "we", "us", or "our") operates an online grocery delivery service in Jamaica. This Privacy Policy describes how we collect, use, and share your personal information when you use our website and services.

Information We Collect:

Personal Information: We collect personal information you provide when you create an account, place an order, contact us, or use our services. This may include your name, email address, phone number, delivery address, payment information (credit card details, billing address), account preferences, order history, dietary preferences, and special instructions.

Device and Usage Information: We automatically collect information about your device and how you use our website and services. This may include your IP address, device type and identifier, browser information, location data (if used for delivery or targeted advertising), website usage data (clicks, browsing history, search queries), and information from cookies and similar technologies.

Information from Third Parties: We may collect information about you from third parties, such as social media platforms (if you choose to log in using social media) or marketing or advertising partners.

How We Use Your Information:

We use your information for the following purposes:

To fulfill your orders and deliver groceries
To process payments and manage your account
To send you order confirmations, delivery updates, and other important information
To personalize your experience on our website and services
To improve our website and services
To send you marketing and promotional materials (with your consent)
To comply with legal obligations

Sharing Your Information:

We may share your information with third parties under the following circumstances:

Delivery Services: We share your delivery address and other relevant information with delivery partners to fulfill your orders.

Payment Processors: We share your payment information with payment processors to process your transactions.

Marketing and Advertising Partners: We may share your information with marketing and advertising partners to send you targeted advertising, but only with your consent.

Legal Requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.

Data Security and Retention:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We store your information on secure servers and use industry-standard encryption technologies. However, no security measures are perfect, and we cannot guarantee the security of your information.

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Cookies and Other Tracking Technologies:

We use cookies and similar technologies to track your activity on our website and services, remember your preferences, and personalize your experience. You can control your cookie preferences through your browser settings.

Your Choices:

You have the following choices regarding your information:

You can access and update your account information at any time.
You can choose not to receive marketing and promotional materials from us.
You can manage your cookie preferences through your browser settings.
You can contact us to request to delete your information.

International Transfers:

Your information may be transferred to and processed in countries other than your own. These countries may have different data privacy laws than your own country.

Children's Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Upercart Inc.
Hello@upercart.com

2706 NW 29TH TER
LAUDERDALE LAKES, FL 33311-2037

This Privacy Policy is effective as of December 20, 2024.